📦 SHIPPING & RETURNS POLICY – KALEIDO KANDY

💅 Processing Time

All Kaleido Kandy nail sets are handmade to order 💖

Please allow 3–7 business days for your order to be created and prepared for shipment.

Processing times may vary during high-demand periods, launches, or holidays.

🚚 Shipping Information

We currently ship within the United States 🇺🇸

  • Standard Shipping: 2–5 business days

  • Shipping rates are calculated at checkout or offered as a flat rate

Once your order has shipped, you will receive a tracking number via email 💌

Kaleido Kandy is not responsible for delays caused by the shipping carrier.

📬 Incorrect Address Disclaimer

Please ensure your shipping address is correct before placing your order 💖

We are not responsible for:

  • Packages sent to incorrect addresses provided by the customer

  • Lost or delayed packages due to incorrect information

❌ Returns & Exchanges

Due to the custom and hygienic nature of our products,
all sales are final 💅We do not accept returns or exchanges once an order has been shipped.

💔 Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery 💌Include:Your order numberPhotos of the issueWe will review and work with you to resolve the problem as quickly as possible 💖

📦 Lost or Stolen Packages

Kaleido Kandy is not responsible for:Lost packagesStolen packages marked as “delivered”If your package is missing, please contact the shipping carrier directly.

⏱️ Order Changes & Cancellations

Orders may only be changed or canceled within 24 hours of purchase 💖After this time, your order may already be in production and cannot be modified.

💌 Contact Us

For any questions or concerns, please reach out:📧 kaylee@kaleidokandynails.com
📱 Instagram: @Kaleido.Kandy.NailsWe typically respond within 24–48 hours 💖

By placing an order with Kaleido Kandy, you agree to the terms outlined in this policy 💅