Kaleido Kandy
❤ Nails ❤
✦ Order Policy
Shipping & Returns Policy
Please review our shipping, processing, returns, and cancellation details before placing your order. By placing an order with Kaleido Kandy, you agree to the terms outlined in this policy. 💖
All Kaleido Kandy nail sets are handmade to order. 💖
Please allow 3–7 business days for your order to be created and prepared for shipment.
Processing times may vary during high-demand periods, launches, or holidays.
We currently ship within the United States. 🇺🇸
- Standard Shipping: 2–5 business days
- Shipping rates are calculated at checkout or offered as a flat rate
- Once your order has shipped, you will receive a tracking number via email
Kaleido Kandy is not responsible for delays caused by the shipping carrier.
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Incorrect Address Disclaimer
Please ensure your shipping address is correct before placing your order. 💖
We are not responsible for:
- Packages sent to incorrect addresses provided by the customer
- Lost or delayed packages due to incorrect information
Due to the custom and hygienic nature of our products, all sales are final. 💅
We do not accept returns or exchanges once an order has been shipped.
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Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery. 💌
Please include:
- Your order number
- Photos of the issue
We will review and work with you to resolve the problem as quickly as possible. 💖
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Lost or Stolen Packages
Kaleido Kandy is not responsible for:
- Lost packages
- Stolen packages marked as delivered
If your package is missing, please contact the shipping carrier directly.
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Order Changes & Cancellations
Orders may only be changed or canceled within 24 hours of purchase. 💖
After this time, your order may already be in production and cannot be modified.
Handmade with care, shipped with love.
Thank you for supporting Kaleido Kandy. Every set is created just for you, so please review processing and shipping timelines before ordering.